Other properties are finding staff that meet Hilton quality standards

“The level of professionalism and dedication of the workers Instawork has sent us is excellent, far better than any agency we have used.”

Rod March

Asst. General Manager and F&B Director

Bel-Air Bay Club

“The level of professionalism and dedication of the workers Instawork has sent us is excellent, far better than any agency we have used.”

Rod March

Asst. General Manager and F&B Director

Bel-Air Bay Club

How to get started with Instawork

  1. Complete inquiry form
  2. Schedule a product demo for your team
  3. Work with an Instawork Partnerships Manager to get set up and determine upcoming needs.
  4. Start posting your first shifts!
  1. Claim your account.
  2. Enter your shift details like role, start/end time, and pay rates. Add instructions like attire or physical requirements.
  3. Post your shifts.

How to get started on the app

Instawork icon for W logo

Download the Instawork app from your favorite app store

Instawork icon for ownership

Complete your profile

Instawork icon for careers

Select shift positions of interest

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Get activated for positions (may take up to 24 hours)

Instawork icon for profile

Search for open shifts in your area

Instawork icon for full-time workers

Book a shift and build your work schedule

Discover a better way to staff.

Speak with a Partnership Manager today.

Discover a better way to staff.

Interested in partnering with Instawork to support the military community?

  1. Schedule a product demo with a member of our team

  2. Add open positions to the platform

  3. Understand how to identify Pros that are members of the military community

  4. Enjoy staffing your business with some of the Nation's finest

Frequently asked questions

Why is Hilton partnering with Instawork?

With labor shortages being one of the biggest challenges our industry faces, our partnership with Instawork builds on the common practice of using lease or contingent labor that many of our hotels use, but enhances it through technology.

Rather than calling an agency to request staff, our hotels will be able to post hourly wage shifts directly to Instawork's platform, giving them greater control to source labor. Instawork then serves available shifts to experienced workers who meet those requirements.

How do pricing and contracts work?

Pricing is fixed per location.

Hotels can then use Instawork's market-driven pricing model or set their own desired pay rates.

While overall terms are set with Hilton, individual locations will need to complete a Hilton pre-approved property level agreement.

How does Instawork verify and validate Professionals on their platform?

Instawork uses a variety of tools to vet workers including requiring past experience and in-app quizzes to test skills and knowledge. In addition, Instawork runs background checks through Checkr - the same vendor that Aramark uses.

As workers continue to work shifts, they also build up a profile of record with ratings and specific feedback from other businesses. This helps to refine our worker pool to only the highest quality candidates.

What positions can Instawork help fill?


  • Room Attendant
  • Houseperson
  • Lobby / Public Space Attendant
  • Laundry Attendant
  • Night Cleaner


  • Cook
  • Steward
  • Dishwasher

General Labor Category:

  • Pool Attendant
  • Laundry Attendant


  • Server
  • Busperson
  • Runner
  • Bartender
  • Barback
  • Barista / Coffee Attendant


  • Houseperson
  • Server
  • Food Runner
  • Bartender

Are there any upfront fees or costs?

There are no costs to get started.

I'm an Owned & Managed property. How can I learn more?

What cities does Instawork operate in?

Right now, Instawork operates in over 40 metro markets and surrounding areas across North America.

United States:


Curious about when we'll be in your city? Unfortunately, we can't give you an estimate of when we're going to open in your city because it depends on a variety of factors.

If you're looking for work, download the app, complete your profile, and join the waitlist. We'll be sure to contact you first when we open up in your area!

If you're looking to hire, sign up to start posting shifts. We're rapidly growing and will let you know when we'll be ready to support you.