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Frequently asked questions
How does pricing work?
Instawork offers flexible, all-inclusive pricing so you only pay for shifts you book.
Hourly business rates, which are shown before you submit your booking request on our platform, include the Instawork Professional's hourly rate, pre-shift screening, insurance coverage, and any applicable taxes and fees.
Instawork handles all billing and worker payments. For those with recurring or large volume needs, please speak with a Partnerships Manager about custom pricing by requesting a demo.
How do you vet the staff?
Workers who book shifts through Instawork create detailed profiles. We collect and review over 30 skills data points, including work history, skill quizzes, professional references, and valid certifications.
Unlike traditional temp agencies, these data points are available to you to review directly on workers’ profile. Plus, once the worker starts completing shifts through Instawork, their work performance is continuously assessed through ratings and feedback from businesses, and on-time metrics and other platform data.
