How Instawork builds reliability in warehouse staffing

Businesses continue to find it difficult to hire reliable local workers. Being short staffed not only creates daily stress on the team, it increases labor costs from overtime, mistakes made, and eventually burn out.

Has a staffing agency promised you 10 workers, only to have 5 of them show up?

We unfortunately hear from prospective customers that this happens often. No wonder why staffing firms have such a bad reputation, with an average Net Promoter Score of 28%.

Instawork has quickly grown in warehouse temp staffing because we figured out how to find quality workers consistently. Businesses have leaned on us to fulfill varied warehousing and logistics skills, such as

  • Warehouse Operations
  • Picking / Packing
  • Shipping / Receiving
  • Loading / Unloading
  • Janitorial / cleaning services

Delivering 90%+ fill rate, even during peak times

Reliability to us means delivering the number of quality people you need to operate your business at your desired capacity.

Our ‘high-tech’ and ‘high-touch’ approach makes sure we support everyone along the way. Customers most appreciate:

  • Scheduling and communications through a web and mobile app
  • Knowing if workers are on their way, which we share by using GPS technology
  • Having an Instawork Shift Lead onsite to assist with scheduling admin and coaching
  • Live support nearly 24/7 days a week, so we're covering the first and third shifts
  • Building a roster of great Instawork Professionals, who are familiar with their processes. Read more on how to build a flexible workforce.

We strive to meet customer demands quickly without undermining quality.

Toy company hits goals with 100% fill rate

Boley - 400x300@2xBoley-Feature

Boley's General Manager was growing frustrated after multiple temp staffing agencies failed to deliver on promises. She went online to search "for a better way."

Since switching to Instawork, she regularly taps the 20 Instawork Professionals on her roster. Building a bench of trained Professionals ensures she always has someone available to work on the days she needs them.

Results: 100% fill rate, .6% no-show rate, 180+ shifts done. Read the case study here.

Quality you can rely on

Instawork vets each worker's experience upfront, reviewing references, any certifications, and work history. But it doesn't stop there. Once a worker starts working through Instawork, they build on their profile with customer ratings and feedback. What you get is incredibly rich data about both the worker's skills and work attitude. Take, for example, Joe's profile (see full profile here)

Get an always-up-to-date view of a worker’s experience and skill set.

  • # of gigs done, broken down by position
  • # of businesses that rated a worker highly
Trainings, Certifications, Compliments

References, Achievements, Work History

Staffing safely during COVID-19

More than ever, the safety and health of the Instawork community come first. We regularly remind workers via multiple channels on COVID-19 safety precautions and to not work when sick. We also work with businesses to ensure their safety procedures are communicated to the workers so they come prepared. And if there's an incident, our in-app contact tracing enables us to respond quickly. To learn more about our health and safety program, visit here.

The essential staffing app for you

We’ve built flexibility into the traditional staffing model so it can easily adapt to your production needs. We’ll work with you to design a staffing program for one-off shifts, ongoing needs, or temp-to-hire roles. And we have your HR’s back on paperwork, payroll, and compliance.

Instawork is a leading flexible staffing solution located in over 20 metro cities, including California (SF Bay Area, LA, San Diego), Texas (Austin, Dallas, Texas), Boston, Chicago, Las Vegas, Miami, NJ/NYC Metro, Phoenix, and more.

To learn more, speak with one of our Partnership Managers today. Sign up for a demo at