The challenge
“I had to do everything. I had to keep timesheets through an Excel spreadsheet,” Chris said of working with his previous on-demand labor service. “It was a manual process. It wasn’t efficient. But the orders kept pouring in.”
Very quickly, the toll taken on Chris doing tedious administrative tasks to keep his manufacturing quotas on course became unsustainable.
He realized he needed 10-12 workers per day to meet production demand, which was no small request. He also knew his old staffing solution not only made adding team members difficult, it was adding administrative overhead to his busy days.
The solution
Using the Instawork platform, Chris could easily hire the workers he needed for his team. He’s also been able to streamline shift scheduling, simplify time tracking, and ramp up and down based on his shipment volume in the process.
“The only thing I have to do is go in there, post a description of the job, how many professionals I need, and hit send.”
The results speak for themselves.
The Tennessee candy maker was able to realize a 300% increase in wholesale shipping after using Instawork. Fulfillment time sped up, quality of work increased, and packing and unloading ran smoother than ever.
Chris was able to build a roster of 25 workers ready to pick up open warehouse shifts from Goo Goo Cluster, and so far has filled 96% of his open shifts using Instawork Professionals.
As for support, Chris said, “If I have a question, the Instawork team are literally there to answer anything day or night, on the weekends.”
The result
Goo Goo Cluster have bold plans for growth in coming years and want Instawork with them every step of the way.
“We are looking to expand in the near future and having the Instawork Pros here will help that expansion go a hundred times smoother.”
While seasonal rush work will always be a challenge for Chris’ team, he’s confident they will be able to handle it because Instawork’s platform will be the key driver to success in all they do moving forward.
