Busser Job Description + Template 2024Busser Job Description + Template 2024

Welcome to Ellis Island Casino, Hotel & Brewery, where we have proudly served the Las Vegas community for over 50 years! As a vibrant and bustling establishment with 17 locations, we are home to over 800 dedicated and passionate employees who thrive in a dynamic work environment. Our commitment to providing opportunity, inspiration, and stability for our team members and their families is at the heart of our success and growth. We are currently seeking a Busser to join our team and play a vital role in enhancing our guests' dining experience. For more insights into our leadership, check out Introducing our Chief Marketing Officer.

As a Busser, you will support our wait staff and help maintain our dining areas, ensuring that everything runs smoothly during service. Your responsibilities will include serving plates, glasses, and silverware, refilling beverages, and cleaning tables. If you enjoy a fast-paced work environment and are eager to kickstart your career in the hospitality industry, we would love to meet you! Join us in creating memorable experiences for our guests while being part of a supportive and collaborative team that values hard work and camaraderie. With competitive benefits, including medical, dental, and vision coverage for full-time employees, a 401(k) program, and paid time off, Ellis Island is not just a workplace; it's a place where you can grow and thrive. For those interested in self-employment, you might find helpful information in 7 of the most common self-employment tax questions, answered.

Busser Responsibilities Include

Busser Responsibilities

  • Set tables with clean linens, silverware, and decorations.
  • Remove soiled dishes, glassware, and silverware from tables.
  • Maintain cleanliness of side stations, floors, and furniture.
  • Promptly clean and reset tables for incoming
  • Promptly clean and reset tables for incoming guests.
  • Stock and maintain side stations for all team members.
  • Clear and scrape dishes in side stations after clearing tables.
  • Maintain tables throughout service by clearing dishes and empty glassware as needed.
  • Reset tables quickly after guests leave.
  • Multitask effectively to streamline work processes.
  • Perform additional duties as assigned by management.
  • Ensure assigned areas are kept neat and clean at all times.
  • Follow sanitation guidelines and sequence of service standards.
  • Monitor cleanliness of tables, chairs, and floors in the restaurant.
  • Restock side stations and assist team members with tasks.
  • Adhere to sanitation and safety principles in the kitchen and restaurant.
  • Ensure proper condition of equipment and facilities, reporting repairs as needed.
  • Job brief

    We are seeking a dedicated and energetic Busser to join our team and support our wait staff in creating an exceptional dining experience for our guests. The primary responsibility of the Busser is to set tables with clean linens, silverware, and glassware, while also ensuring that soiled dishes and utensils are promptly removed from tables.

    In this role, you will be responsible for maintaining the cleanliness and organization of side stations, floors, and furniture, as well as quickly cleaning and resetting tables for incoming guests. You will also assist in stocking and maintaining side stations to ensure that all team members have the necessary supplies to provide excellent service.

    The ideal candidate is committed to delivering high-quality customer service and thrives in a fast-paced environment. If you are looking to kickstart your career in the hospitality industry and enjoy working as part of a team, we would love to meet you. Your efforts will play a crucial role in ensuring our daily operations run smoothly and that our guests have a pleasant and memorable dining experience.

    Responsibilities

    As a busser, you play a crucial role in ensuring a seamless dining experience for our guests. Your responsibilities include:

  • Prepare Dining Areas: Set up dining areas before guests arrive by cleaning tables and dressing them with clean linens, silverware, and decorative elements such as candles and flowers.
  • Maintain Cleanliness: Regularly monitor and maintain the cleanliness of tables, chairs, and floors throughout the restaurant, ensuring all areas are free of debris and in compliance with health and safety regulations.
  • Support Waitstaff: Assist waitstaff by promptly clearing and scraping soiled dishes, glassware, and silverware from tables, and restocking side stations with necessary supplies, including condiments and silverware.
  • Reset Tables: Quickly clean and reset tables after guests leave, preparing them for the next guests by ensuring all tableware is clean and properly arranged.
  • Refill Beverages: Attend to guests' needs by refilling water glasses and serving welcome snacks, such as breadsticks, while being attentive to any additional requests.
  • Maintain Menu Presentation: Keep menus clean and in good condition, replacing any damaged or soiled pages as necessary.
  • Close Dining Facility: At the end of service, clean chairs and tables, sweep and vacuum floors, and remove trash to ensure the dining area is ready for the next day.
  • Practice Sanitation and Safety: Adhere to all sanitation and safety policies to protect both guests and the establishment, ensuring compliance with health codes.
  • Enhance Guest Experience: Provide excellent service to all guests, ensuring their needs are met promptly and efficiently, and support team members in delivering a high-quality dining experience.
  • Participate in Training: Stay updated on best practices and enhance your skills by participating in staff training opportunities.
  • By fulfilling these responsibilities, you contribute to a positive dining atmosphere and help maintain the high standards of our establishment.

    Requirements and skills

    Requirements and Skills

  • Comprehensive knowledge of safety, sanitation, and accident prevention principles to ensure a secure dining environment.
  • Proven ability to multi-task effectively and maintain composure under pressure, particularly during peak service times.
  • Must possess or be able to obtain a Food Handler Safety Card to comply with health regulations.
  • Strong technical knowledge of food and beverage service, including an understanding of menu items and preparation methods.
  • Proficient in clearing and scraping dishes from side stations promptly after table turnover.
  • Ability to maintain tables throughout service by clearing dishes between courses and managing empty glassware efficiently.
  • Quick and efficient table resetting skills to prepare for incoming guests immediately after previous guests depart.
  • Demonstrated ability to multitask effectively, practicing good work habits such as cleaning as you go and preparing for busy periods during slower times.
  • Willingness to perform additional duties as assigned to support team operations.
  • Education and Experience Requirements

  • Previous experience as a busser, food runner, or in another entry-level restaurant role is advantageous.
  • High school diploma or GED is required.
  • Flexibility to work various shifts, including weekends, evenings, and holidays.
  • Understanding of hygiene and food safety regulations to maintain compliance.
  • Physical stamina and ability to carry heavy trays while standing for extended periods.
  • Capacity to multitask and remain calm and professional in a fast-paced environment.
  • A degree in hospitality or restaurant management is a plus.
  • Career Growth Path

    At our restaurant, we are committed to promoting personal development and growth for all team members. The busser position serves as an excellent entry point into the vibrant world of the restaurant industry. With dedication and a proactive approach, bussers can advance to various roles, including server, bartender, or even management positions.

    As a busser, you will gain valuable experience that lays the foundation for your career. Engaging in our staff training and development programs will enhance your skills and knowledge, opening doors to increased responsibilities and higher earning potential. We believe in nurturing talent from within, and our structured career growth path is designed to help you achieve your professional goals.

    If you thrive in a fast-paced environment and are eager to kickstart your career in hospitality, we invite you to join our team. Your role will be crucial in ensuring our daily operations run smoothly and that our guests enjoy a pleasant dining experience.

    Previous work experience as a busser, food runner, or in another entry-level restaurant role is advantageous, and a degree in hospitality or restaurant management can further enhance your prospects. Embrace the opportunity to grow with us and take the next step in your career journey.

    Work Hours and Benefits

    Job Type: Part-time

    Schedule: Monday to Friday, Weekend availability

    As a part-time busser, you will enjoy a flexible schedule that allows you to balance work with other commitments. Your shifts may vary, including early mornings, late nights, and weekends, providing you with the opportunity to choose hours that best fit your lifestyle.

    Benefits Include:

  • 401(k): Plan for your future with our retirement savings plan.
  • Dental Insurance: Comprehensive coverage to keep your smile healthy.
  • Employee Assistance Program: Access to resources for personal and professional support.
  • Employee Discount: Enjoy discounts on meals and services.
  • Health Insurance: Coverage options to ensure your well-being.
  • Life Insurance: Financial protection for you and your loved ones.
  • Paid Time Off: Take time to recharge with our paid leave policy.
  • Referral Program: Earn rewards for bringing new talent to our team.
  • Vision Insurance: Coverage for eye care and vision correction.
  • While most bussers may not receive an extensive benefits package, our establishment values our employees and offers a range of perks to enhance your work experience. Enjoy a supportive work environment, opportunities for team-building activities, and the chance to work with a dedicated team.

    Related Job Titles

    1. Server
    A server is responsible for taking orders, serving food and beverages, and ensuring a positive dining experience for guests. They must have excellent communication skills and a strong understanding of the menu to provide recommendations.

    2. Waitstaff
    This term encompasses all individuals who serve food and drinks in a restaurant setting. Waitstaff are crucial in maintaining customer satisfaction and often work in teams to ensure efficient service.

    3. Food Runner
    A food runner assists servers by delivering food from the kitchen to the dining area. They play a vital role in ensuring that orders are delivered promptly and accurately, helping to maintain the flow of service.

    4. Host/Hostess
    The host or hostess greets guests as they arrive, manages reservations, and assigns tables. They are the first point of contact for customers and set the tone for the dining experience.

    5. Restaurant Attendant
    A restaurant attendant performs various tasks to support the dining area, including setting tables, refilling drinks, and assisting servers. They help maintain a clean and welcoming environment for guests.

    6. Dining Room Attendant
    Similar to a restaurant attendant, a dining room attendant focuses on the cleanliness and organization of the dining area. They may also assist with serving food and ensuring that guests have everything they need.

    7. Catering Assistant
    A catering assistant supports the catering team by preparing food, setting up events, and serving guests. They often work in various settings, from corporate events to weddings, ensuring that all aspects of the catering service run smoothly.

    8. Kitchen Helper
    A kitchen helper assists chefs and cooks in food preparation, cleaning, and maintaining kitchen equipment. They play a crucial role in the back-of-house operations, ensuring that the kitchen runs efficiently.

    9. Steward
    A steward is responsible for maintaining cleanliness in the kitchen and dining areas. They wash dishes, clean surfaces, and may assist with food preparation, ensuring that health and safety standards are met.

    10. Waiter/Waitress
    These roles involve taking orders, serving food, and providing excellent customer service. Waiters and waitresses must be knowledgeable about the menu and able to handle customer inquiries and requests effectively.

    Frequently asked questions

    1. What are the primary responsibilities of a Busser?

  • Bussers are responsible for setting tables with clean linens and silverware, removing soiled dishes, glassware, and silverware from tables, and maintaining cleanliness in side stations, floors, and furniture.
  • They also promptly clean and reset tables for the next guests and stock side stations for all team members.
  • 2. What qualifications are required for this position?

  • Candidates should possess knowledge of safety, sanitation, and accident prevention principles.
  • They must be able to multi-task, work well under pressure, and obtain a Food Handler Safety Card.
  • Additionally, a basic understanding of food and beverage service is required.
  • 3. What physical requirements are there for the Busser role?

  • Applicants must be able to stand and walk swiftly for extended periods, bend to pick up items from the floor, carry service trays overhead, and lift up to 50 lbs. with or without assistance.
  • 4. What benefits are offered to full-time employees?

  • Full-time employees enjoy benefits such as medical, dental, and vision insurance, a 401(k) program, paid time off (PTO), and more.
  • Learn how we can meet your staffing needs!