The new approach to staffing

The staffing landscape has transformed. With wages rising and economic uncertainty ever present, traditional two-layer staffing isn't cutting it anymore. The layered approach allows businesses to optimize staffing, increase productivity, save money, and maximize ROI by leveraging permanent, recurring, and short-term workers strategically.

Facts from the data

150

can be saved per overtime shift filled by workers on flexible schedules

margin improvement achieved by optimizing temporary worker productivity through the layered approach

of IW supply chain shifts go to workers with 3+ shifts per week at the same business

Key takeaways

- Master the three-layer model: Learn how permanent, recurring, and short-term workers create a more resilient and cost-effective staffing structure than traditional temporary-only approaches
- Achieve just-in-time agility: Fill shifts in hours, not weeks, while maintaining quality through experienced workers who know your business
- Reduce risk and overtime costs: Leverage trusted recurring workers to cover absences and peak demand, avoiding costly permanent employee overtime and fatigue-related risks
- Access untapped talent: Tap into the 83% of workers who want flexible schedules and the growing pool of skilled professionals choosing non-permanent work

What you’ll learn:

How leading universities are solving staffing challenges across dining, events, athletics, and facilities
Key tradeoffs between self-operated, outsourced, unionized, and non-unionized staffing models
How ineffective staffing drives hidden costs—and how a layered approach can reduce burnout, overtime, and turnover
A practical framework for designing a layered workforce that flexes with demand
How to evaluate your current approach using a 4-stage staffing maturity model
Real-world strategies campuses are using to build more resilient, student-centered teams

The new approach to staffing

Facts from the data

Key takeaways

What you’ll learn:

A new approach to staffing