Event Server Job
Bistro white attire: Pressed white dress shirt, black slacks, black dress shoes, black belt, black tie
Wear black non-slip shoes
Bring a pen
Bring a wine key
Free parking available
You’ll be provided a meal
Use back door
An event server role refers to a front of house worker whose primary responsibility is to assist the guests in having a positive experience.
Event Server responsibilities:
Review and understand Banquet Event Order or Event Plan at the beginning of each shift to ensure banquet rooms are set as per the customer request.
Read and execute specifications listed on the Banquet Event Orders.
Attend all pre-shift meetings to ensure events flow smoothly.
Be in communication with the Event Captain regarding any special needs.
Assist in ensuring that each events are on time as per the banquet event course.
Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
Greet all guests and owners warmly with an appropriate greeting.
Have a good understanding and able to communicate products and service related query to guests when asked.
Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.
Delivering Alcoholic and Non alcoholic drinks for service to your customers table.
Properly open and pour wine at the table side.
Good knowledge of the rules of Banquet Beverage Control and service.
Take beverage orders and collect payments where specified.
Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
Replenish buffet items to ensure consistency and freshness in presentation.
Remove china, glassware, silverware, etc from tables at the conclusion of the meal period and deliver to the stewarding area.
Ensure guest satisfaction throughout the meal service.
Respond to guest requests in a friendly, timely, and efficient manner.
Respond to and try to full fill any special banquet event arrangements.
Ensure each courses are cleared and tables are properly crumbed.
Performing basic cleaning tasks as needed or directed by supervisor.
Monitor tableware to ensure it is presentable to guests.
Monitor and maintain cleanliness, sanitation, and organisation of assigned station and service areas.
Attend tables by removing and separating tableware, plate ware, glassware, and flatware.
Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
Pass any information that is needed to the next staff member on duty.
If no upcoming events, please have rooms in a readiness position for any possible site inspections.
Adhere to grooming and appearance standards consistently.
Follow safe and proper procedures in the course of the event
Arrive on time and demonstrate effective time management
Communicate any areas of need, problems, and concerns from guest to Banquet Manager
Make required adjustments as needed and relay that information to the appropriate personnel
Ensure there is proper back up in the event that any equipment is not properly functioning.
Other duties as assigned,including the task which support essential function and may be changed or redesigned.
Comply with applicable sanitation,health and personal hygiene standard
Follow management instructions and suggestions.